Contact Us

Q: How long will it take to get my orders?

Delivery Estimates United States: 7-10 business days Canada: 6-10 business days Europe: 6-10 business days Australia: 6-10 business days Singapore: 7-10 business days Japan: 7-10 business days

Contact Us

We love hearing from you! Whether you have a question about our products, need assistance with an order, or just want to give us some feedback, please don't hesitate to get in touch. You can reach us via email at support@zonvia.com, or through our contact form below.

Submit your inquiry, and our dedicated team will ensure you receive a response within 24 hours. We're here to help you with any issues or concerns you might have.

Free Shipping on $100+

We proudly ship to the United States, United Kingdom, Australia, and Canada

Satisfied or refunded

If you're not satisfied with your order you can receive a free refund within 14 days of receiving item.

Top-notch support

Customer Support is active 24/7 to answer any questions or concerns you may have

Secure payments

We accept all payment types from major processers with extra built in cryptic protection to ensure your info stays private

Need help?

Frequently Asked Questions

Do you ship overseas?

Absolutely! We ship worldwide because fashion knows no boundaries. Note that shipping rates and times vary by destination.

How long will it take to get my orders?

Delivery Estimates

United States: 7-10 business days
Canada: 6-10 business days
Europe: 6-10 business days
Australia: 6-10 business days
Singapore: 7-10 business days
Japan: 7-10 business days

What is your return policy?

We proudly offer a 14-day free return policy because your satisfaction is paramount to us. If you're not absolutely delighted with your purchase, you can return it within 14 days of receiving item for a full refund. Just make sure the items are returned in their original condition—because we know you have great taste!

How do I track my order?

Once your order is placed, you'll receive a tracking number via email. You can use this number to track your order's progress.

Where are you located?

We're proudly based in California, USA, serving stylish customers like you nationwide and all around the globe.

Any questions?

You can contact us through our contact page! We will be happy to assist you. You can also contact us at support@zonvia.com